Supplier · IT & Software, Health & Medical

Patients Know Best Limited

Won in the last 12 months£3.3M8 contractsValue won per quarter, last three years
Contracts on record8£3.3M in total
Running now0Latest win Sept 2026
Next contract endingMar 2027£670K · HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST
Biggest buyerNHS Shared Business Services0% of their value

Provides a patient experience portal (IT/software) to Hertfordshire Partnership Foundation NHS Trust.

AI summary · inferred from awarded contracts

What they win

How much they win each year, the size of a typical contract, and every contract on record.

Contract history

HPFT - Patient Experience PortalIT & Software£270K01/03/2026Patient Portal Implementation for East Sussex Healthcare NHS TrustIT & Software£487K31/03/2025Renewal of Patients Know Best Patient Portal for University Hospitals Sussex NHS Foundation TrustHealth & Medical£1.2M31/03/2025Award of Digital Patient Portal to Patients Know Best for Humber and North Yorkshire Health and Care PartnershipIT & Software£670K30/03/2025Award of Technology Enabled Care Services 2 Framework to Multiple Suppliers by NHS Shared Business ServicesHealth & Medical£009/01/2023Software Support for Digital Patient Portal by Patients Know BestIT & Software£296K31/03/2022Provision of Patient Portal to Somerset NHS Foundation TrustIT & Software£124K31/07/2020Provision of Patient Portal and Patient Controlled Medical Record for Hull & East Yorkshire Hospitals NHS TrustIT & Software£275K01/02/2019

Who they win it from

Their biggest government buyers and how much of their work each one is.

University Hospitals Sussex NHS Foundation Trust is their biggest buyer at 35% of value, across 5 buyers shown.

University Hospitals Sussex NHS Foundation Trust£1.2M35%
HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST£970K29%
East Sussex Healthcare NHS Trust£490K15%
Hull & East Yorkshire Hospitals Nhs Trust£280K8%
Other buyers£390K12%

Coming up

Contracts that end soon and may go back out to tender.

Contracts ending in the next three years1 contract · £670K
Today20282029

The next one ends March 2027 at HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST.

Recompete radar

1 expiring in 12mo

Contracts nearing the end of their term. Some may go back out to tender when they expire.

Award of Digital Patient Portal to Patients Know Best for Humber and North Yorkshire Health and Care Partnership
Expires in 5mo£670K
HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST

About them

Company details, where they work and the names they trade under.

Companies House
Accounts overdue
Statusactive
Company typePrivate Limited
Incorporated2008-02-28 (18 years)
Company no.06517382
Registered addressSt John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS
SIC codes62012

Also traded asPatients Know Best, Patients Know Best Limited, PATIENTS KNOW BEST LIMITED, Patients Know Best Ltd

Open tenders that match their work

Supply of Best Interest Assessors and Section 12 Doctors – Hull City Council Framework (Apr 2025–Mar 2028)Closes 31 MarHealth & MedicalAlternative Provider Medical Service (APMS) for Sunderland — 7-Year NHS Contract from 15 April 2027Closes 11 NovHealth & MedicalWork and Health Support Framework – NHS Birmingham & Solihull ICB (West Midlands, 4‑year, £36M est.)Closes 23 NovPublic Services & WelfareCloud Telephony Framework for Digital Care Services – NHS England (Prior Information Notice)Closes 31 MarIT & SoftwarePatient Experience and Friends and Family Test (FFT) Platform – Hampshire and Isle of Wight Healthcare NHS Foundation TrustCloses 9 NovIT & SoftwareNHS England — Secondary Care Medicines Data Processing, Reporting and Price Comparison ToolCloses 12 NovIT & SoftwareElectronic Prescription Service Integration and Implementation — Rotherham NHS Foundation TrustCloses 1 DecIT & SoftwareProvision of Mobile Diagnostic and Treatment Units – Countess of Chester Hospital NHS Foundation TrustCloses 2 SeptHealth & MedicalImplementation Support for Digital Health Systems – Local Health and Care Record DPS FrameworkCloses 23 FebIT & SoftwareRe-opened Framework for Insourced and Outsourced Clinical Services (Surgical & Medical Specialties)Closes 31 MayHealth & MedicalProvision of CAMHS via Dynamic Purchasing System — North Staffordshire Combined Healthcare NHS TrustCloses 1 NovHealth & MedicalNHS Supply Chain National Framework for Diagnostic and Capital Medical Equipment and Related ServicesCloses 30 NovHealth & Medical

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