Visitor and Customer Tracking Research Services for Lee Valley Regional Park Authority
Awarded 31 Mar 2020
About
Lee Valley Regional Park Authority awarded a contract to Vector Research for the provision of visitor and customer tracking research services.
The contract, valued at AUD 39,513, involves measuring customer and visitor satisfaction levels and profiling visitors across venues and parklands randomly throughout the year, monitoring customer feedback on various topics to highlight areas of concern early, identifying issues or areas of improvement with facilities or services, and providing summary reporting of research findings to operational managers.
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