User Research Participant Recruitment Services for HM Land Registry

About

HM Land Registry awarded a contract to People for Research Ltd for user research participant recruitment services.

The supplier is responsible for sourcing participants who meet specific research criteria, managing logistics such as scheduling and communication, and administering participant incentives where required.

The research involves a wide range of users, including citizens navigating the homebuying process, landlords, and small business owners, and includes users from underrepresented groups and individuals with access needs.

Recruitment practices are inclusive, reaching diverse participant profiles, and are carried out in line with ethical standards and relevant data protection regulations, including the UK GDPR.

Participants may take part in both remote and in-person research sessions, and for remote sessions, the supplier may conduct basic tech checks.

The contract was sourced via Further Competition RM1043.8 Digital Outcomes 6 Lot 3 User Research Participants.

The estimated total contract value is £80,000 (ex VAT).

The initial term is 12 months, with an optional 12-month extension until 12th October 2027 at HMLR's sole discretion.