The Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority
N H S Shared Business Services · Awarded contract
AwardedThe Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority
Awarded 01 Mar 2026
Awarded01 Mar 2026
Value£23,350.00
SupplierSoftcat PLC
RegionNORTH EAST,NORTH WEST,YORKSHIRE AND THE HUMBER,EAST MIDLANDS,WEST MIDLANDS,EAST OF ENGLAND,LONDON,SOUTH EAST,SOUTH WEST,SCOTLAND,WALES,NORTHERN IRELAND
CategoryIT & Software
Expires in 2y 4mo3y term, 23% elapsed
Awarded 1 Mar 2026Expires 28 Feb 2029
About
The provision will provide improvements to the current screen sharing functionality within Microsoft Teams to provide remote support to users of the Technology Service Desk with the introduction of a dedicated remote-support tool.
Providing interaction directly with service-user devices remotely and provide additional functionality, effectiveness and streamlining to technical support capabilities by dedicated, service-specific features expected by a dedicated remote support tool.
Similar open tenders12
TenderCloses
Cloud Telephony Framework for Digital Care Services – NHS England (Prior Information Notice)IT & Software
31 Mar 2027
NHS England — Secondary Care Medicines Data Processing, Reporting and Price Comparison ToolIT & Software
12 Nov 2026
Cumberland Council Telecare & Assistive Technology Service Recommissioning — Pre‑Market Engagement (June 2027)Health & Medical
27 Nov 2026
NHS England – Maintenance and Operational Support for the National Competency Framework for Data and Analytics ProfessionalsEducation & Training
05 Nov 2026
NHS Resolution Pega Cloud Support, Maintenance and Development with CaseHub Licences (Pre‑Market Engagement)IT & Software
06 Nov 2026
Pseudo Dynamic Purchasing System for Rapid Specialist Opinion & Referral Management Services – NECS for NHS North Durham and Partner CCGsHealth & Medical
31 Mar 2028
Teleradiology Service for South Tyneside and Sunderland NHS Foundation TrustHealth & Medical
11 Nov 2026
NHS Borders Asset Tracking System for Clinical and Selected Non-Clinical EquipmentIT & Software
16 Nov 2026
Improving Data Presentation, Assurance and Decision-Making for NHS Scotland BoardsConsultancy & Legal
27 Nov 2026
Secure Connection Portal for Managing and Sharing Venue, Event, Tourism and Community Information – Telford & Wrekin CouncilIT & Software
09 Nov 2026
2026/27 Evergreen Self-Assessment and Reporting Tool for NHS Supplier SustainabilityEnergy & Environment
31 Mar 2027
Asset Tracking System for Clinical and Selected Non-Clinical Equipment – NHS BordersIT & Software
16 Nov 2026
Other similar contracts12
Contract and supplierAwarded value
Renewal of TeamViewer Licences for NHS England IT Remote SupportIT & SoftwareTRUSTMARQUE SOLUTIONS LIMITED
$145,147
Supply of TeamViewer Tensor Pro Remote Support Tool to British Transport Police AuthorityIT & SoftwareSoftcat PLC
$97,843.11
Award of Remote Access Solution for NHS Counter Fraud AuthorityIT & SoftwareIP Performance Limited
$26,966
Extension of Microsoft O365, Teams, and Skype for Business Online Support ServicesIT & SoftwareNASSTAR MANAGED SERVICES GROUP LIMITED
$136,500
Supply of Digital Forensic Tool and Integrated Review Platform to NHS Counter Fraud AuthorityIT & SoftwareSoftcat PLC
$147,000
Supply of Windows 11 Remote Support Tool to South Yorkshire PoliceIT & SoftwarePhoenix Software Limited
$105,201.27
Provision of RealConnect Service for Microsoft Teams Video Interop to NHS EnglandIT & SoftwareSPECIALIST COMPUTER CENTRES PLC
$12,343.6
Provision of Specialist Tooling and Professional Services for NHS Digital Microsoft 365 EnvironmentIT & SoftwareSPECIALIST COMPUTER CENTRES PLC
$68,075.35
Award of Service Desk Software (TeamViewer) Contract to Ultima Business Solutions LimitedIT & SoftwareUltima Business Solutions Limited
$215,683.98
Microsoft Enterprise Agreement Reselling and Advisory Services for NHS Counter Fraud AuthorityIT & SoftwareTRUSTMARQUE SOLUTIONS LIMITED
$248,000
Supply of Microsoft Certified MS Teams Desk Phones and Associated Services for Defra Group Mercury ProgrammeIT & SoftwareInsight Direct (UK) Limited
$900,000
Beyond Trust Remote SupportIT & SoftwareInsight Direct (UK) Ltd
$64,561.24
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find IT and software tenders in NORTH EAST,NORTH WEST,YORKSHIRE AND THE HUMBER,EAST MIDLANDS,WEST MIDLANDS,EAST OF ENGLAND,LONDON,SOUTH EAST,SOUTH WEST,SCOTLAND,WALES,NORTHERN IRELAND in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
The Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority
Won by Softcat PLC · N H S Shared Business Services
£23Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new IT and software tenders
Cloud Telephony Framework for Digital Care Services – NHS England (Prior Information Notice)IT & Software · Closes 31 Mar 2027
NHS England — Secondary Care Medicines Data Processing, Reporting and Price Comparison ToolIT & Software · Closes 12 Nov 2026
From your alert: IT & Software
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow Softcat PLC and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins IT and software contracts in NORTH EAST,NORTH WEST,YORKSHIRE AND THE HUMBER,EAST MIDLANDS,WEST MIDLANDS,EAST OF ENGLAND,LONDON,SOUTH EAST,SOUTH WEST,SCOTLAND,WALES,NORTHERN IRELAND?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get IT and software tenders in NORTH EAST,NORTH WEST,YORKSHIRE AND THE HUMBER,EAST MIDLANDS,WEST MIDLANDS,EAST OF ENGLAND,LONDON,SOUTH EAST,SOUTH WEST,SCOTLAND,WALES,NORTHERN IRELAND by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
