Support, Development, and Hosting of CarePlace System for Commissioning Alliance (Ealing Council)

About

London Borough Of Ealing awarded a contract to SOCIAL CARE NETWORK SOLUTIONS LIMITED for support, development, and hosting of the CarePlace system owned by the Commissioning Alliance.

The contract, valued at AUD 407,200, covers development of the existing CarePlace system with monthly upgrades, divided between frontline Local Authority and Provider upgrades and backend maintenance.

The supplier provides full-time project and system management, including liaison, administrative support, project support, business analysis, system specification, and testing.

Consistent system maintenance is ensured through an in-house helpdesk in cooperation with the Commissioning Alliance's existing partner.

The supplier is required to have experience in the Adult and Children markets within the Local Authority Social Care Sector, engage with development and change programmes, and possess understanding of Azure Data warehousing and Power-BI reporting development.

The supplier must also work with Case Management Providers and other IT platforms at a controlled cost to improve data sharing with Local Authorities, and ensure yearly internal and external PEN testing.