Norwich City Council · Awarded contract
Awarded

Supply of Tenancy and Estate Management System to Norwich City Council

Awarded 01 Jan 2020

View live tenders
Awarded01 Jan 2020
Value£589,802.00
SupplierNorthgate Public Services (UK) Limited
AgencyNorwich City Council
RegionEast of England
CategoryIT & Software
Expires in 1y 2mo8y term, 86% elapsed
Awarded 1 Jan 2020Expires 31 Dec 2027

About

Norwich City Council awarded a contract to Northgate Public Services (UK) Limited for a Tenancy and Estate Management System to manage all aspects of housing management, adhering to relevant legislation and supporting council policies and strategies.

The solution includes tenancy management, estate management, rent and charges management, managing homelessness, private and public sector leasing.

The system supports corporate goals: maintaining and improving the condition of existing housing, improving the use and management of existing housing stock, improving neighbourhoods, and providing a one-stop shop of 'end-to-end' housing services.

It supports moving from an enforcement-driven tenancy management model to a 'healthy tenancy' outcome, driven by an agreed model of support and self-management, underpinned by an integrated data management system.

A major driver was replacing the existing Capita Housing Management (Academy) system, which was de-supported at the end of August 2020.

The aim was to have the replacement fully implemented and working as a like-for-like replacement by 1st July 2020.

The contract was awarded through a further competition using the Crown Commercial Services framework RM3821 - Data and Application Solutions Lot 2b: Environmental & Planning.

The contract value is £589,802.

Similar open tenders12

Full Housing Management Service for Six Tenanted Council Properties – Liverpool City CouncilPublic Services & Welfare
18 Nov 2026
Residential Property Development and Asset Management Consultancy Services – Northern Housing Consortium (Dynamic Purchasing System)Consultancy & Legal
09 Oct 2029
Integrated Property Licensing Service for Selective and Additional LicensingPublic Services & Welfare
04 Dec 2026
Supply and Support of Cloud-hosted Integrated Workplace Management System – North Ayrshire CouncilIT & Software
07 Dec 2026
Garden Waste Permit Printing, Delivery and Online Management – West Northamptonshire CouncilIT & Software
18 Nov 2026
Dynamic Purchasing System for Housing Managing Agent Services – London and Quadrant (17 Specialist Lots)Public Services & Welfare
11 Oct 2028
Dynamic Purchasing System for Approved Estates Services ContractorsConstruction
03 Jan 2028
Dynamic Purchasing System for Property Works and Consultancy – Thirteen Housing (North East & Yorkshire)Construction
15 Aug 2030
Garden Waste Permit Printing, Online Portal and Delivery – West Northamptonshire CouncilIT & Software
18 Nov 2026
Provision of ICT Products, Services and Solutions Framework for Education – Nexus Multi Academy TrustIT & Software
11 Nov 2026
Integrated Asset, Inventory and Fleet Management Cloud Platform – North East Ambulance Service (Pre‑Market Engagement)IT & Software
01 Dec 2026
Alternative Provider Medical Service (APMS) for Sunderland — 7-Year NHS Contract from 15 April 2027Health & Medical
11 Nov 2026

Other similar contracts12

Supply of Housing Landlord Asset Management System to Bournemouth Christchurch and Poole CouncilIT & SoftwareNORTHGATE PUBLIC SERVICES (UK) LIMITED
$175,000
Supply of Electronic Document Management System for Housing Records by Northgate Public ServicesIT & SoftwareNorthgate Public Services (UK) Ltd
$155,240
Supply of Housing Management System for Bournemouth NeighbourhoodIT & SoftwareNORTHGATE PUBLIC SERVICES (UK) LIMITED
$178,815.09
Revenues and Benefits System Contract Awarded to Northgate Public Services by Norwich City CouncilIT & SoftwareNORTHGATE PUBLIC SERVICES (UK) LIMITED
$569,570
Provision of Housing Management IT System to Wolverhampton City CouncilIT & SoftwareNorthgate Public Services (UK) Limited
$494,488
Five-Year Licence Renewal for Northgate Housing, Revenues and Benefits SoftwareIT & SoftwareNorthgate Public Services (UK) Limited
$86,856,534
Provision of Northgate Housing Management System to Dover District CouncilIT & SoftwareNEC Software Solutions Ltd
$395,012
Award of Housing Management System (All Modules) to Northgate SystemsIT & SoftwareNorthgate Systems
$494,299
Supply, Implementation, Maintenance and Support of a Cloud-Based Housing Management SystemIT & SoftwareNORTHGATE PUBLIC SERVICES (UK) LIMITED
$700,000
Award of Cash Receipting and Income Management System and Support Services to Northgate Public ServicesIT & SoftwareNorthgate Public Services (UK) Limited
$0
Award of Revenues and Benefits System Support and Maintenance Contract to Northgate Public ServicesIT & SoftwareNorthgate Public Services (UK) Limited
$154,000
Implementation of Online Rents Self-Service System by Northgate for Your Homes NewcastleIT & SoftwareNORTHGATE PUBLIC SERVICES (UK) LIMITED
$38,090

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find IT and software tenders in East of England in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Northgate Public Services (UK) Limited and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get IT and software tenders in East of England by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month

Have a question? message us →

7 Day Free Trial

The Gov procurement market in your hands. Cancel anytime.

Save up to 30%
Pro
For solo operators
£36/ month
Billed monthly
  • Live feed of gov tenders & contracts
  • AI-matched tender recommendations
  • Full search, filters, and watchlists
  • 1 user account
Team
For growing teams
£119/ month
Billed monthly
  • Everything in Pro
  • Up to 10 team members
  • Shared watchlists & alerts
  • Priority support
Enterprise
For larger organisations
Custom
Tailored to your team
  • Everything in Team
  • Unlimited seats
  • Dedicated account manager
  • Custom integrations & SSO

1400+ businesses have joined GovMarket

IBMKPMGEYRSMBechtelFreyssinet

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.