The University of Kent · Awarded contract

Awarded

Supply of Enquiry Handling System to the University of Kent

Awarded 01 Feb 2019

View live tenders

Awarded01 Feb 2019

Value£205,000.00

SupplierTOPdesk UK Ltd

AgencyThe University of Kent

RegionSouth East

CategoryIT & Software

Ended 2y 9mo ago5y term

Awarded 1 Feb 2019Expired 31 Jan 2024

About

The University of Kent awarded a contract to TOPdesk UK Ltd for an enquiry handling system to manage enquiries across the University, providing a seamless visible solution that addresses student and staff needs.

The system sits across organisational boundaries, allowing staff and students to easily track the progress of their queries and access a self-service knowledge handling system with the ability to escalate issues that are more challenging to resolve.

The contract value was £205,000.

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