Supply of Customer Satisfaction Management Platform for Norwich City Council Website
Norwich City Council · Awarded contract
AwardedSupply of Customer Satisfaction Management Platform for Norwich City Council Website
Awarded 01 Nov 2023
Awarded01 Nov 2023
Value£40,570.00
AgencyNorwich City Council
RegionEast of England
CategoryIT & Software
Ended 5d ago3y term
Awarded 1 Nov 2023Expired 31 Oct 2026
About
Norwich City Council awarded a contract to ROL Solutions Ltd (aka GovMetric) for a customer satisfaction management platform to gather surveys and insights from council website users.
The contract, valued at £40,570, was awarded via a call from the G-Cloud 13 framework with Crown Commercial Services.
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Supply of Customer Satisfaction Management Platform for Norwich City Council Website
Won by ROL Solutions Ltd (aka GovMetric) · Norwich City Council
£41Kawarded
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Replacement of Internal Audit Management System for Council (Cloud-First Strategy)IT & Software · Closes 5 Nov 2026
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Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
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