Supply of Corporate Insurance IT Claims Management System to Somerset County Council

About

Somerset County Council awarded a contract to JC Applications Development Ltd for a corporate insurance IT claims management system.

The system is designed to record claims provision reserves, review historic claims for operational risk, compare claims costs, and manage claims under different policies and policy years.

It supports recording claims under individual reference numbers with details and document imports, open task management, repudiated claims, fraud detection, legal fees and representative details, and workload prioritisation with reminders to ensure compliance with CPR rules.

Additional features include managing an asset register with property labelling, reinstatement costs, building types, and contact details; recording fleet vehicles by registration and type; generating reports for FOI, data comparisons, service delivery updates, claims spend, claims by departments, type, handlers, property, locations, injury/damage, and open claims; producing recharge calculations; integration with the Ministry of Justice Portal; and in-house administrator ability to add departments and users.

The contract value was £31,000.