Storage Area Network (SAN) Support SLA for Charnwood Borough Council
Charnwood Borough Council Recycling · Awarded contract
AwardedStorage Area Network (SAN) Support SLA for Charnwood Borough Council
Awarded 09 Feb 2019
Ended 4y 9mo ago3y term
Awarded 9 Feb 2019Expired 9 Feb 2022
About
Charnwood Borough Council Recycling awarded a contract to Cristie Data Ltd.
for a Storage Area Network (SAN) support agreement under the G-Cloud 10 framework (RM1557).
The agreement covers remote support and diagnosis, onsite part replacement, licence to use and software updates, 24x7 remote support, 30-minute P1 remote support, and 24x7 hardware support with a 4-hour response.
Third-line support is backed off to the manufacturer.
The contract value is AUD 44,000.
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Storage Area Network (SAN) Support SLA for Charnwood Borough Council
Won by Cristie Data Ltd. · Charnwood Borough Council Recycling
£44Kawarded
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Specialist Community Support, Day, Mentoring and Supported Living Services Framework – South Gloucestershire CouncilPublic Services & Welfare · Closes 31 Aug 2029
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
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