Service Delivery Management for Health Research Authority's Digital Systems
Health Research Authority · Awarded contract
AwardedService Delivery Management for Health Research Authority's Digital Systems
Awarded 17 Jan 2022
Awarded17 Jan 2022
Value£71,875.00
RegionUnited Kingdom
CategoryIT & Software
Ended 4y 4mo ago6mo term
Awarded 17 Jan 2022Expired 3 July 2022
About
Health Research Authority awarded a contract to Methods Business and Digital Technology Limited for service delivery management of its portfolio of operational digital systems.
The contract, valued at AUD 71,875, covered the procurement of an ITSM solution, production of incident management and service introduction processes, liaison with internal and external stakeholders, setting service delivery strategies, creating a service delivery improvement plan, and managing ITSM implementation.
The digital ecosystem included .NET and PEGA applications supported by separate development teams and service desks.
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Service Delivery Management for Health Research Authority's Digital Systems
Won by METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED · Health Research Authority
£72Kawarded
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