Review of Supplier Processes and Customer Interactions for Ofgem Investigation
Ofgem · Awarded contract
AwardedReview of Supplier Processes and Customer Interactions for Ofgem Investigation
Awarded 23 Mar 2023
Awarded23 Mar 2023
Value£1,500,000.00
SupplierPricewaterhousecoopers Llp
AgencyOfgem
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 2y 9mo ago10mo term
Awarded 23 Mar 2023Expired 31 Jan 2024
About
Ofgem awarded a contract to PricewaterhouseCoopers LLP for support in reviewing a supplier's policies, processes, and procedures, as well as a sample of individual customer interactions, to assist an ongoing investigation.
The review assessed alignment with Standard Licence Conditions and compliance in practice, including customer interactions.
The contract value was AUD 1,500,000.
Similar open tenders12
TenderCloses
Dynamic Purchasing System for Compliance Services and Associated Works — PfH Members (England, Wales, Northern Ireland)Public Services & Welfare
30 Sep 2028
Procurement for Housing (PfH) DPS for Supply of Electricity and Natural GasEnergy & Environment
22 Feb 2029
Internal and External Audit Services – 60-Month DPS for iFM Bolton and UK Public SectorConsultancy & Legal
31 May 2029
Flexible Procurement System for Independent Assessors and Reviewers – City of Doncaster CouncilConsultancy & Legal
31 Mar 2033
Independent Employee Relations and Workplace Investigation Services – Tyne and Wear Fire and Rescue ServiceConsultancy & Legal
06 Nov 2026
Dynamic Purchasing System for Audit, Assurance and Governance Services for UK Public Sector BodiesConsultancy & Legal
23 Feb 2029
Compliance Services Dynamic Purchasing System for Places for People – UKConsultancy & Legal
30 May 2029
Compliance Services and Associated Works DPS for PfH Members – England, Wales & Northern IrelandConsultancy & Legal
30 Sep 2028
Independent Workplace Investigations & Employee Relations Services – Tyne and Wear Fire and Rescue ServiceConsultancy & Legal
06 Nov 2026
Procurement Framework for Corporate Power Purchase Agreements (In‑Front‑of‑Meter Electricity)Energy & Environment
09 Nov 2026
60‑Month Dynamic Purchasing System for Energy Brokerage Services — UK Public SectorEnergy & Environment
31 May 2029
Gas and Electricity Supply DPS (60-month) for UK Public Sector – Procurement Assist Limited / iFM BoltonEnergy & Environment
31 May 2029
Other similar contracts12
Contract and supplierAwarded value
Provision of Relativity Software Access for Ofgem Debt Pathway ReviewIT & SoftwarePricewaterhouse Coopers Llp (Pwc)
$18,633.6
Advisory Support for Working Capital Facility Levy Claims AllocationConsultancy & LegalPricewaterhouse Coopers Llp (Pwc)
$45,000
Supplier Readiness Assessment and Reporting for Energy Bill Support Scheme by PwCConsultancy & LegalPricewaterhouse Coopers Llp (Pwc)
$979,968
Financial Resilience Review of a Water Company for OfwatConsultancy & LegalPRICEWATERHOUSECOOPERS LLP
$100,000
Assurance on Ofgem's SoLR Levy Claim Process by PwCConsultancy & LegalPricewaterhouse Coopers Llp (Pwc)
$31,390
Award of Energy Market Response and Retail Strategy Consultancy to PwC by OfgemConsultancy & LegalPricewaterhouse Coopers Llp (Pwc)
$1,630,080
Fraud Risk Assessment, Reporting, and Training Support by PwC for OfgemConsultancy & LegalPricewaterhouse Coopers Llp (Pwc)
$124,800
Retail Strategy and Digital Transformation Support for Ofgem's Energy Market ResponseConsultancy & LegalPricewaterhouse Coopers Llp (Pwc)
$1,768,104
Strategic Price Review Support 3 Awarded to PricewaterhouseCoopers LLPConsultancy & LegalPRICEWATERHOUSECOOPERS LLP
$51,836
Process Improvement Services Contract Awarded to PricewaterhouseCoopers by Met OfficeConsultancy & LegalPrice Waterhouse Coopers LLP
$90,000
Delivery Partner for Ofwat's Price Review 2019 (PR19)Consultancy & LegalPRICEWATERHOUSECOOPERS
$7,844,625
Efficiency Review of Retail Water Services for PR19 by PricewaterhouseCoopersConsultancy & LegalPricewaterhouseCoopers LLP
$103,760
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find consultancy and legal tenders in United Kingdom in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Review of Supplier Processes and Customer Interactions for Ofgem Investigation
Won by Pricewaterhousecoopers Llp · Ofgem
£1.5Mawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new consultancy and legal tenders
Dynamic Purchasing System for Compliance Services and Associated Works — PfH Members (England, Wales, Northern Ireland)Public Services & Welfare · Closes 30 Sep 2028
Procurement for Housing (PfH) DPS for Supply of Electricity and Natural GasEnergy & Environment · Closes 22 Feb 2029
From your alert: Consultancy & Legal
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow Pricewaterhousecoopers Llp and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins consultancy and legal contracts in United Kingdom?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get consultancy and legal tenders in United Kingdom by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
