MCA - Maritime and Coastguard Agency · Awarded contract

Awarded

Replacement of IT Service Management Platform for the Maritime and Coastguard Agency

Awarded 27 Jul 2025

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Awarded27 Jul 2025

Value£147,500.00

SupplierILLUMINET SOLUTIONS LIMITED

AgencyMCA - Maritime and Coastguard Agency

RegionUnited Kingdom

CategoryIT & Software

Ended 6mo ago9mo term

Awarded 27 July 2025Expired 29 Apr 2026

About

MCA - Maritime and Coastguard Agency awarded a contract to ILLUMINET SOLUTIONS LIMITED for the end-to-end replacement of its IT Service Management (ITSM) solution.

The contract covered gathering and analysing business requirements, defining and validating expected benefits, preparing for and supporting a competitive tender process to procure the new ITSM tool, and delivering an outcome-focused implementation of the chosen solution.

The contract value was AUD 147,500 and was awarded following a G-Cloud 14 buying process.

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