Transport for London · Awarded contract

Awarded

Replacement of Dial-a-Ride Booking and Scheduling System for Transport for London

Awarded 15 Dec 2022

View live tenders

Awarded15 Dec 2022

Value£2,307,950.00

SupplierVia Technologies B.V Europe

AgencyTransport for London

RegionUnited Kingdom

CategoryIT & Software

Expires in 1y 1mo5y term, 78% elapsed

Awarded 15 Dec 2022Expires 14 Dec 2027

About

Transport for London awarded a contract to Via Technologies B.V Europe for the replacement of the booking and scheduling system used by its Dial-a-Ride service, a multi-occupancy door-to-door transportation service for registered members in London boroughs who cannot access mainstream public transport.

The new solution is intended to support the Assisted Transport Services Roadmap by consolidating customer access to multiple assisted transport options, including non-TfL systems, funders, and suppliers, onto a single platform, enabling self-service access to appropriate transport and funding sources.

The contract, valued at AUD 2,307,950, also aims to leverage technological advancements to improve operational efficiencies within Dial-a-Ride while maintaining service quality.

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