Repair and Maintenance Services for Hexagon Housing Association
Awarded 01 Feb 2016
About
RAND ASSOCIATES CONSULTANCY SERVICES LTD awarded a contract to KNK Building Services Ltd for comprehensive responsive maintenance services under Lot 1, covering day-to-day responsive maintenance, void property works, major works (minor planned maintenance, improvements, repairs, and out-of-hours emergency call-out repairs) for occupied and unoccupied general needs, sheltered and supported residential properties, garages, communal facilities, commercial property, and open spaces.
The contract, valued at AUD 6,700,000, is based on the NHF Form of Contract 2011 and let on an 'all-inclusive' basis, involving work under all building trades.
Gas safety checks, servicing, repairs, and installations may be instructed occasionally, requiring the provider to have technical ability and capacity.
The tender was based on tendered percentage adjustments to the M3NHF Schedule of Rates — Responsive Maintenance and Void Property Works Version 6.2.
The service provider must operate a 100% repairs by appointment slot system and demonstrate commitment to customer satisfaction, best value, and continuous improvement.
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