CROWN COMMERCIAL SERVICE · Awarded contract
Awarded

Renewal of DVLA Core Telephony Services by Virgin Media Business

Awarded 20 Oct 2016

View live tenders
Awarded20 Oct 2016
Value£769,248.84
SupplierVirgin Media Business Ltd
AgencyCROWN COMMERCIAL SERVICE
RegionUnited Kingdom
CategoryTelecommunications
Ended 7y 1mo ago2y 12mo term
Awarded 20 Oct 2016Expired 19 Oct 2019

About

CROWN COMMERCIAL SERVICE awarded a contract to Virgin Media Business Ltd for the renewal of DVLA's core telephony services, including call charges and line rental, voice services, internet access, and voice network circuits.

The contract covers non-geographic traffic for 0300 and 0906 numbers, outbound calls, and rental of circuits such as ISDN30, ISDN2, analogue lines, broadband circuits, managed internet lines, SIP trunks, and WAN links.

Services are delivered primarily to DVLA premises in Swansea, including the Contact Centre at Swansea Vale (SA7 0EE) supporting approximately 1,100 staff, Ty Felin in Fforestfach (SA4 4AW) supporting about 60 staff, and the main site at Longview Road (SA6 7JL) supporting around 5,000 staff, with potential remote and home worker coverage across the UK.

The contract value is £769,248.84.

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Other similar contracts12

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$800,000
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Renewal of Site-to-Site Connectivity Circuits for DVLATelecommunicationsVirgin Media Business Limited
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Award of Telephony Interim Services to Virgin Media Business by DVLATelecommunicationsVirgin Media Business
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