Provision of SIP Communications Support for Together Housing via CCS Network Services 3 Framework
In-Tend e-Tendering · Awarded contract
AwardedProvision of SIP Communications Support for Together Housing via CCS Network Services 3 Framework
Awarded 23 Sep 2024
Awarded23 Sep 2024
Value£140,234.00
SupplierCharterhouse Voice & Data Ltd
AgencyIn-Tend e-Tendering
RegionUnited Kingdom
CategoryTelecommunications
Expires in 11mo2y 12mo term, 70% elapsed
Awarded 23 Sept 2024Expires 22 Sept 2027
About
In-Tend e-Tendering awarded a contract to Charterhouse Voice & Data Ltd for the provision of Session Initiation Protocol (SIP) telecommunications support, capable of supporting PCI DSS Type A compliance throughout the service.
The procurement was conducted through Lot 4A (Analogue Telephony) of the Crown Commercial Services Network Services 3 Framework (reference RM6116).
Together Housing operates an on-premise contact centre solution using the Netcall Liberty Converse product suite, with calls routed via a 0300 platform into two concurrent SIP provisions on an Active/Active allocation basis.
The contract value is AUD 140,234.
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Provision of SIP Communications Support for Together Housing via CCS Network Services 3 Framework
Won by Charterhouse Voice & Data Ltd · In-Tend e-Tendering
£140Kawarded
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