Suffolk County Council · Awarded contract
Awarded

Provision of Service Desk Digital Solutions to Suffolk County Council

Awarded 19 Sep 2024

View live tenders
Awarded19 Sep 2024
Value£250,000.00
RegionEast of England
CategoryIT & Software
Expires in 1y 11mo4y term, 53% elapsed
Awarded 19 Sept 2024Expires 19 Sept 2028

Suffolk County Council awarded a contract to Freshworks Inc.

for the provision of service desk digital solutions under the G-Cloud 13 framework.

The contract, valued at AUD 250,000, was previously awarded and is published here for transparency purposes.

Similar open tenders12

Replacement of Internal Audit Management System for Council (Cloud-First Strategy)IT & Software
05 Nov 2026
Dynamic Purchasing System for Lowestoft Town Investment Plan Works and Services – East Suffolk CouncilInfrastructure
20 Apr 2032
Warwickshire County Council Dynamic Purchasing System for Business Support Services (13 Lots)Consultancy & Legal
23 Feb 2029
Dynamic Purchasing System for Mobile Coverage and Performance Services – Worcestershire County CouncilTelecommunications
31 Jul 2028
Warwickshire County Council Dynamic Purchasing System for Consultants and Project Support Services (10 Lots, 4-Year Term)Consultancy & Legal
23 Feb 2029
Voyager Intelligent Document Management System Contract — G-Cloud 14 (RM1557.14) Lot 2IT & Software
30 Nov 2026
Provision of Work-Focused Activities via Flexible Support Fund DPS 2 for Jobcentre Plus Districts – England, Scotland and WalesPublic Services & Welfare
30 Sep 2028
Warwickshire County Council - Consultancy and Project Support Services DPS (10 Lots)Consultancy & Legal
23 Feb 2029
Worcestershire County Council Dynamic Purchasing System for Skills and Investment Grant FundingEducation & Training
30 Sep 2028
Dynamic Purchasing System for Temporary, Contractor and Interim Staffing – Hackney Borough Council Preferred Supplier ListingPublic Services & Welfare
16 Jan 2029
Case Management System for Drug and Alcohol Service – Somerset CouncilIT & Software
09 Nov 2026
Flexible Support Fund DPS 2 for Provision of Work-Focused Activities – DWP Jobcentre Plus (England, Scotland & Wales)Public Services & Welfare
23 Feb 2029

Other similar contracts12

Suppliers similar to Freshworks Inc.8

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find IT and software tenders in East of England in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Freshworks Inc. and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get IT and software tenders in East of England by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.