Provision of SAP Strategy and Design Services to HMRC by Deloitte

About

H M Revenue & Customs awarded a contract to Deloitte for the provision of SAP Strategy and Design Services expertise, acting as HMRC's SAP Strategic Design partner.

The contract was procured via a further competition under Lot 1 of Technology Services 3 (RM6100).

Deloitte will work with HMRC to mature its internal strategic and assurance capability and optimise SAP processes against an agreed timeline.

The services include building and assuring capabilities to help HMRC design, build, and initially run the HMRC SAP Strategy & Design Services Function; providing SAP design and delivery assurance across the full project and programme lifecycle; partnering with HMRC resources to elicit and document project requirements in adherence with best practice; feeding these requirements and related deliverables to framework partners; developing, producing, and QA-ing technical and commercial SAP documentation (e.g., OBC, process flows, user stories & epics, architecture & solution design docs); providing ad-hoc expertise for mission-critical projects at risk of non-delivery; supporting HMRC to upskill and build internal capability including training; and ensuring all plan execution of capability build, upskill, and training is complete in advance of contract end.