Provision of Revenues and Benefits Software Solution to London Borough of Merton
London Borough of Merton · Awarded contract
AwardedProvision of Revenues and Benefits Software Solution to London Borough of Merton
Awarded 01 Nov 2023
Awarded01 Nov 2023
Value£3,066,751.00
SupplierCivica Uk Ltd
AgencyLondon Borough of Merton
RegionLondon
CategoryIT & Software
Expires in 3y 12mo7y term, 43% elapsed
Awarded 1 Nov 2023Expires 1 Nov 2030
About
London Borough of Merton awarded a contract to Civica UK Ltd for the provision of a software solution to enable the council to fulfil its statutory duties regarding billing and collection of council tax and business rates.
The solution, Civica Open Revenues, supports billing, collection, and recovery of council tax, business rates, housing benefit overpayments, BID levies, and payment of housing benefit, council tax support, and other discretionary payments.
It also provides a customer portal for residents and businesses to access their accounts and claims.
The contract value is £3,066,751 and was procured via CCS framework RM6194 under the PCR 2015 regime.
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Other similar contracts12
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Award of Revenue and Benefits Software Contract to Civica UK Limited by Westmorland and Furness CouncilIT & SoftwareCIVICA UK LIMITED
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Award of Revenues and Benefits System to Civica UK Limited by North Lanarkshire CouncilIT & SoftwareCivica UK Limited
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Provision of Revenues and Benefits Software Solution to London Borough of Merton
Won by Civica Uk Ltd · London Borough of Merton
£3.1Mawarded
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Print, Production and Mailing of Annual Council Tax and National Non‑Domestic Rates Demand Notices and Benefit Notifications – Gedling Borough CouncilFinance & Insurance · Closes 10 Nov 2026
Production and Mailing of Council Tax, National Non-Domestic Rates Annual Bills and Benefit Notifications – Gedling Borough CouncilFinance & Insurance · Closes 10 Nov 2026
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Key requirementsFrom 12 documents
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