Provision of Platform Technology for CRM, IT Service Desk, and HR & Payroll Systems to North Ayrshire Council
North Ayrshire Council · Awarded contract
AwardedProvision of Platform Technology for CRM, IT Service Desk, and HR & Payroll Systems to North Ayrshire Council
Awarded Unknown
AwardedNot specified
Value£905,000.00
SupplierSalesforce
AgencyNorth Ayrshire Council
RegionScotland
CategoryIT & Software
About
North Ayrshire Council awarded a contract to Salesforce for the provision of platform technology to replace CRM, IT Service Desk, and potentially HR & Payroll systems.
The contract, valued at £905,000, supports the council's Digital Strategy by consolidating these systems into a single environment to enable a single view of the customer and efficiencies in integration and data entry.
The solution includes native functionality for customer, ITSM, and HR & Payroll lots, which may be delivered by Salesforce or a partner.
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Provision of Platform Technology for CRM, IT Service Desk, and HR & Payroll Systems to North Ayrshire Council
Won by Salesforce · North Ayrshire Council
£905Kawarded
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