Provision of Payment Gateway Services for DVLA Online and Telephony Channels
Awarded 30 May 2022
About
DVLA - Driver & Vehicle Licensing Agency awarded a contract to Barclays Bank PLC for the provision of payment gateway services (reference PS/20/48) to support online and telephony channels for services including Electronic Vehicle Licensing, Personalised Registrations, Driving Licence applications, and Penalty Payments.
The contract, valued at AUD 3,100,000, covers approximately 28 million payment transactions per year, with expected growth as new digital services are introduced and digital uptake increases.
The scope includes exploration and use of new payment methods and technologies, such as digital wallet transactions (e.g., Apple Pay, Android Pay) and open banking transactions, where beneficial to customers throughout the contract life.
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