Provision of Independent Tenant and Leaseholder Advice for Woodberry Down Estate Regeneration

About

London Borough of Hackney awarded a contract to Public Voice CIC for Independent Tenant and Leaseholder Advice (ITLA) services in connection with the Woodberry Down Estate Regeneration.

The contract, valued at £80,000, involved providing twice-weekly drop-in surgeries and a free-phone service, offering independent and impartial advice to tenants and leaseholders during decant and buy-back processes, and advising on Compulsory Purchase Orders (CPO).

Public Voice CIC also provided administrative and developmental support to the Woodberry Down Community Organisation (WDCO), attended strategic regeneration meetings, ensured all residents had access to effective support irrespective of disability, age, language barrier, or tenure, assisted in publicising regeneration and consultation meetings, encouraged broader resident representation at steering groups and Tenants and Resident Association meetings, identified and referred vulnerable residents to support services, explained Council documentation to residents, provided interpretation and translation services, and reported residents' views back to the Project Team.