Provision of Fundraising and Alumni CRM Solution to University of Southampton

About

University of Southampton awarded a contract to Blackbaud Europe Ltd for the provision of a Fundraising and Alumni Customer Relationship Management (CRM) solution.

The solution supports fundraising, prospect research, communication, events, volunteering, reporting, and data selection to engage alumni and supporters.

Key requirements include processing UK gifts with direct debits and gift aid declarations, managing constituent relationships and segments, searching and querying records, managing events, marketing automations, and importing/exporting data.

The contract was procured via an Open procedure with an estimated value of £800,000 to £1,200,000 for the initial five-year term and £600,000 to £800,000 for the five-year extension, totaling up to £2,000,000 AUD.