Provision of Customer Relationship Management Solution to Lincolnshire County Council
Awarded 10 Feb 2020
About
Lincolnshire County Council awarded a contract to Provident CRM for a Customer Relationship Management solution, procured through the CCS G Cloud 11 framework.
The solution includes core customer and interaction functionalities, a customer self-service portal, field working capabilities, a knowledgebase, and business process modelling capabilities.
Suppliers' service descriptions, prices, and license terms as published on the G Cloud 11 portal were evaluated to arrive at the award decision.
The contract value is AUD 374,740.
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