Provision of Custodial Healthcare Services to Thames Valley Police
Awarded 01 Jun 2025
About
Thames Valley Police awarded a contract to Mountain Healthcare Limited for the provision of fully qualified, trained, and competent healthcare professionals embedded 24/7/365(6) in the six main custody suites in the Thames Valley Police area.
The service involves assessing, treating, and signposting detained persons to ensure fitness for detention, interview, charging, and release, with full live clinical oversight.
It includes PACE-compliant core custodial healthcare, medical and forensic examinations, treatment for minor injuries, fitness assessments, crisis support, management of substance misuse, and onward referral services.
The contract also requires integration with NHS, social care, and voluntary sector providers to reduce the 'revolving door' effect, regular reporting against key performance indicators, and consideration of a multi-skilled workforce to assist across the Force, particularly in the South.
The custody suites are located in Berkshire (Maidenhead and Reading), Buckinghamshire (Aylesbury and Milton Keynes), Oxfordshire (Abingdon and Banbury), with Newbury and High Wycombe retained for operational contingency.
The contract value is £22,000,000.
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