Provision of Critical Support for HRMS and Payroll Systems by IBM UK for Ministry of Defence
Awarded 30 Sep 2017
About
The Ministry of Defence awarded a contract to IBM United Kingdom Limited for the provision of resources to provide critical support to the HRMS and payroll system under Crown Commercial Services Framework RM1042.
The scope included live delivery of application support for civilian personnel, finance, and K&I systems, covering application management, incident diagnosis and resolution, and development and implementation of system fixes.
It also included change delivery support for civilian personnel and finance systems, covering detailed design, systems development, implementation, and skills and knowledge transfer to Defence Business Services staff.
The contract value was £4,320,834.
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