Provision of 1E Premier Support Licences for 4,200 Nomad 2012 Licences
Awarded 29 Sep 2015
About
CROWN COMMERCIAL SERVICE awarded a contract to Insight Direct (UK) Ltd for the provision of 1E Premier Support services covering 4,200 Nomad 2012 licences.
The off-the-shelf support package included access to an online support portal, information services with product help and FAQs, new releases and product updates, and service hours from 09:00 to 17:00 Monday to Friday excluding public holidays.
The three-year contract commenced on 30 September 2015 and ended on 29 September 2018, with a total value of AUD 25,381.44.
The customer retained the ability to add additional licence quantities during the term via contract variation.
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