THE POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE · Awarded contract
Awarded

One-Year Extension of Software Support and Maintenance for Sunrise ITSM System

Awarded 30 Jun 2025

View live tenders
Awarded30 Jun 2025
Value£29,000.00
SupplierSUNRISE
AgencyTHE POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE
RegionUnited Kingdom
CategoryIT & Software
Ended 4mo ago12mo term
Awarded 30 June 2025Expired 29 June 2026

About

The Police and Crime Commissioner for Lincolnshire awarded a contract to Sunrise for a one-year extension of software support and maintenance for the Sunrise IT Service Management (ITSM) system, valued at AUD 29,000.

The Force has utilized the Sunrise system for five years, following the novation of a five-year contract originally held by G4S.

This interim arrangement ensures uninterrupted delivery of the Service Desk function while the Force evaluates its long-term strategic direction for IT service management and asset tracking solutions, following a Mazars audit on Asset Management.

Similar open tenders12

Replacement of IT Service Management (ITSM) SystemIT & Software
16 Nov 2026
Repairs and Maintenance Services DPS for UK Public Sector – 60-Month Term Extended to 31 May 2029Construction
31 May 2029
IT and Cyber Security Services DPS (60-month) for UK Public Sector – Extended to 31 May 2029IT & Software
31 May 2029
Replacement Fixed Asset Management System – Education Authority (4‑year contract, optional 24‑month extension)IT & Software
09 Nov 2026
Uniform, Inventory and Asset Management Solution – Nottinghamshire PoliceIT & Software
04 Nov 2026
Total Asset Maintenance DPS (60-month) – Specialist and Reactive Maintenance for UK Public SectorInfrastructure
31 May 2029
Cyber Security Services 3 – Government and Public Sector Purchasing System Extended to 13/02/2029IT & Software
11 Feb 2029
DPS for ICT Hardware and Software — Procurement Assist (PA) extended to 31 May 2029IT & Software
31 May 2029
Fire System Monitoring DPS – 60-Month Framework for iFM Bolton and UK Public SectorPublic Safety & Security
31 May 2029
Integrated SaaS CRM and Management Information System for Employability & Skills – Edinburgh and South East ScotlandIT & Software
11 Jan 2027
Lone Worker and Vehicle Tracking Systems – 60-Month Dynamic Purchasing System (UK Public Sector)Public Safety & Security
31 May 2029
Eastern Region Examination System Application — Licences, Support and Configuration (up to 8-year contract)IT & Software
11 Dec 2026

Other similar contracts12

Renewal of Sunrise ITSM Service Desk for NHS Midlands and Lancashire CSUIT & SoftwareSOFTCAT PLC
$111,496
Support Agreement for IT Service Management Tool with Sunrise Software LimitedIT & SoftwareSUNRISE SOFTWARE LIMITED
$60,852
Award of Service Management System Contract to Sunrise Software by Durham ConstabularyIT & SoftwareSunrise Software
$80,000
Renewal of Sunrise ITSM and Servicedesk Sostenuto Licenses by Softcat PLCIT & SoftwareSoftcat PLC
$331,279.08
Provision of SaaS-Based ITSM Solution to NHS Midlands and Lancashire CSUIT & SoftwareSUNRISE SOFTWARE SOLUTIONS
$244,054
Supply, Implementation, Support and Maintenance of IT Service Desk System for Tendring District CouncilIT & SoftwareSunrise Software Limited
$28,500
Supply of IT Service Management Software to Bournemouth Christchurch and Poole CouncilIT & SoftwareSunrise Software
$88,389
Renewal of ITMAS Software Licence and Support for Surrey and Sussex PoliceIT & SoftwareVigilant Applications
$72,077
Duty Management Software Support and Maintenance Provision to Lincolnshire PoliceIT & SoftwareCrown Computing Ltd
$35,795
Supply of Cloud-Based ITSM Software to Lincolnshire County CouncilIT & SoftwareFreshworks Inc.
$141,120
Supply of TOPdesk ITSM Platform to the Security Industry AuthorityIT & SoftwarePhoenix Software Limited
$41,498.34
Renewal of Sentinel ASB Case Management System Support for Lincolnshire PoliceIT & SoftwareVantage Technologies Ltd
$26,000

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find IT and software tenders in United Kingdom in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow SUNRISE and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get IT and software tenders in United Kingdom by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month

Have a question? message us →

7 Day Free Trial

The Gov procurement market in your hands. Cancel anytime.

Save up to 30%
Pro
For solo operators
£36/ month
Billed monthly
  • Live feed of gov tenders & contracts
  • AI-matched tender recommendations
  • Full search, filters, and watchlists
  • 1 user account
Team
For growing teams
£119/ month
Billed monthly
  • Everything in Pro
  • Up to 10 team members
  • Shared watchlists & alerts
  • Priority support
Enterprise
For larger organisations
Custom
Tailored to your team
  • Everything in Team
  • Unlimited seats
  • Dedicated account manager
  • Custom integrations & SSO

1400+ businesses have joined GovMarket

IBMKPMGEYRSMBechtelFreyssinet

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.