Royal Borough of Greenwich · Awarded contract
Awarded

Metering, Billing and Tariff Setting Services for Residential District Heating Schemes in Royal Borough of Greenwich

Awarded 01 Dec 2022

View live tenders
Awarded01 Dec 2022
Value£1,350,000.00
SupplierSwitch2 Energy Ltd
AgencyRoyal Borough of Greenwich
RegionUnited Kingdom
CategoryEnergy & Environment
Expires in 1y 1mo5y term, 79% elapsed
Awarded 1 Dec 2022Expires 1 Dec 2027

About

Royal Borough of Greenwich awarded a contract to Switch2 Energy Ltd for metering, billing and tariff setting services for residential district heating schemes.

The contract, valued at AUD 1,350,000, covers an initial five-year period with a planned rollout to 1,750 properties at approximately 350 connections per year.

The provider is responsible for supplying, installing, and commissioning all equipment required to collect metering data, including heat meters where necessary.

Services include remote meter reading, data analysis, customer account setup, billing, and compliance with The Heat Network (Metering and Billing) Regulations 2014.

The provider must also give particular consideration to vulnerable residents in tariff setting, billing information access, credit control, and payment options.

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