The Royal Borough of Kingston upon Thames · Awarded contract

Awarded

IT Service Desk System Support for The Royal Borough of Kingston upon Thames

Awarded 31 May 2020

View live tenders

Awarded31 May 2020

Value£197,630.00

SupplierBytes Software Services

AgencyThe Royal Borough of Kingston upon Thames

RegionUnited Kingdom

CategoryIT & Software

Ended 3y 5mo ago2y 12mo term

Awarded 31 May 2020Expired 30 May 2023

About

The Royal Borough of Kingston upon Thames awarded a contract to Bytes Software Services for the provision of an IT Service Desk system.

The contract, valued at AUD 197,630, covers the implementation and support of an internally facing IT Service Management (ITSM) system designed to enable Council workers and partners to log, manage, and resolve IT requests and incidents.

Similar open tenders12

Replacement of IT Service Management (ITSM) SystemIT & Software

16 Nov 2026

Online Legal Research and Know‑How Service for Westminster City Council and Royal Brough of Kensington and CheleaConsultancy & Legal

06 Nov 2026

Dynamic Purchasing System for Print and Design Services – London Borough of Tower Hamlets (12 Lots)Arts & Culture

11 Jun 2029

IT Managed Services for YMCA London City & North — Provision, Development and Ongoing Support of Technology ServicesIT & Software

10 Nov 2026

Dynamic Purchasing System for Temporary, Contractor and Interim Staffing – Hackney Borough Council Preferred Supplier ListingPublic Services & Welfare

16 Jan 2029

Replacement of Internal Audit Management System for Council (Cloud-First Strategy)IT & Software

05 Nov 2026

Innovative Platform for Homebased Domiciliary Care, Reablement and Live‑in Services – London Borough of Richmond Upon ThamesHealth & Medical

29 Jun 2032

Registration Services Booking and Management System – The CouncilIT & Software

13 Nov 2026

Advertising Procurement Consultant for Borough-Wide Bus Shelters, Street Furniture and On-Street Advertising – Royal Borough of KingstonConsultancy & Legal

06 Nov 2026

10-Year DPS for Construction Consultancy Services Supporting Housing, Education and Regeneration – Tower Hamlets & UK Local AuthoritiesConsultancy & Legal

05 Jul 2030

Warwickshire County Council Dynamic Purchasing System for Business Support Services (13 Lots)Consultancy & Legal

23 Feb 2029

Registration Services Booking and Management System ProcurementIT & Software

13 Nov 2026

Other similar contracts12

IT Service Management System Contract with Bytes Software Services for The Royal Borough of Kingston upon ThamesIT & SoftwareBytes Software Services

$147,327

Renewal of Digital & Productivity Software and Services for The Royal Borough of Kingston upon ThamesIT & SoftwareBytes Software Services

$165,000

Supply of Digital and Productivity Software and Services to The Royal Borough of Kingston upon ThamesIT & SoftwareBytes Limited

$192,000

Digital Platform Review and Tools by Bytes Software Services for The Royal Borough of Kingston upon ThamesIT & SoftwareBytes Software Services

$140,000

Device Refresh 2023: IT Hardware Supply to The Royal Borough of Kingston upon ThamesIT & SoftwareBytes Software Services

$3,000,000

Provision of IT Hardware and Peripherals to The Royal Borough of Kingston upon ThamesIT & SoftwareTrustmarque Solutions Limited

$175,000

Renewal of Digital & Productivity Software Tools for Kingston CouncilIT & SoftwareBytes Software Services

$175,000

Renewal of Security Products for The Royal Borough of Kingston upon ThamesIT & SoftwareBytes Software Services

$142,003

Renewal of Off-the-Shelf Software Licenses for The Royal Borough of Kingston upon ThamesIT & SoftwareBytes Software Services

$90,000

Provision and Management of IT Service Desk for Royal Borough of Kensington and ChelseaIT & SoftwareAgilisys Ltd

$1,558,000

Supply of BetterCloud Software to The Royal Borough of Kingston upon ThamesIT & SoftwareBytes Software Services

$130,000

Supply of iManage Suite 2020 to The Royal Borough of Kingston upon ThamesIT & SoftwareAligned Assets Limited

$120,000

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find IT and software tenders in United Kingdom in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.

Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.

Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.

Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Bytes Software Services and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.

Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.

Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get IT and software tenders in United Kingdom by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month