Interim IT Service Management Analyst Recruitment for Ofwat via Morgan Hunt

About

O F W A T awarded a contract to Morgan Hunt UK Limited for an Interim IT Service Management Analyst under ESPO Framework 3S-22 Strategic HR Services, Lot 1 - Executive and Managerial Interim Recruitment, Sub-Lot 1f - IT, Digital, Media & Marketing.

The contract, valued at AUD 41,992.5, involved recruiting a key personnel to ensure IT Service Management policies and processes for Ofwat operations were consistent, aligned to industry best practices, and supported operational strategic goals.

The analyst was responsible for reviewing existing processes, identifying improvements, introducing new processes where needed, producing reports, working with data to identify trends, and driving conversations with suppliers regarding contractual obligations.

The role required strong communication skills and engagement with internal and external stakeholders.