Implementation of Quality Management System for Public Health England's Screening QA Service
Awarded 23 Aug 2017
About
Public Health England awarded a contract to Optimity Advisors to complete the implementation of a Quality Management System (QMS) for the Screening Quality Assurance Service (SQAS).
The contract involved producing policies, procedures, and workflows for all core work areas, including service policies (QA visits, incidents, QA visit reports, data & intelligence) and corporate policies (finance, recruitment, professional & clinical advisors, sharing information).
Optimity Advisors also trained and supported PHE staff to deliver wider training and development required to implement and operate in line with the QMS framework, including facilitation training, process-mapping, and setting up effective governance structures for long-term oversight.
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