ICT Service Delivery Management for National Flu Epidemic Service (gCloud)
UK Health Security Agency · Awarded contract
AwardedICT Service Delivery Management for National Flu Epidemic Service (gCloud)
Awarded 05 Dec 2021
Awarded05 Dec 2021
Value£217,900.15
SupplierREDCENTRIC SOLUTIONS LIMITED
RegionUnited Kingdom
CategoryIT & Software
Ended 2y 11mo ago1y 12mo term
Awarded 5 Dec 2021Expired 4 Dec 2023
About
UK Health Security Agency awarded a contract to Redcentric Solutions Limited for the assignment of a Service Delivery Manager to the National Flu Epidemic Service (NPFS) service and account.
The SDM is responsible for reporting on and managing applicable Service Levels with NPFS, including managing Microsoft SLAs through the Microsoft SDM and the supplier's own service levels for support services.
Microsoft provides the capability to calculate SLAs using Application Insights Analytics.
The contract value is £217,900.15.
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