Hosting and Management of HSE Secure Web Site by Actian Europe

About

Health & Safety Executive awarded a contract to ACTIAN EUROPE LIMITED for a dedicated hosting environment for HSE's secure web site, including management of hardware, operating system, Actian X Database, and OpenROAD Application Server.

The service, based on the Operational Service model, provides support for the Actian product set within an environment normally housed by the customer.

The Enterprise Management Appliance (EMA) service extends this by providing hardware and operating system support for an environment housed by hosting partner Rackspace.

Actian will also allow access by a number of HSE representatives to perform tasks for maintaining the web site, which is out of the scope of this managed service: issuing new chemical certifications; release management procedure; and ad-hoc access for DBA activity via SSH and Secure FTP.

Since Actian has responsibility for DBA activities such as backup and recovery, this will be limited to HSE having query-only access to the database for investigative purposes and will be closely controlled by Actian.

Components of the standard EMA Service relevant to HSE include: support of the underlying hardware; provision of an antivirus service powered by Sophos; implementation of new security patches as new threats emerge; implementation of web server security practices following current best practice; changes to server details such as usernames and passwords; changes to access rules via the firewall; continuous monitoring of the EMA Service and implementing any known corrective measures; and providing advice and where agreed, implementing new versions, patches, service packs or other configuration changes for Actian X, OpenROAD Server and IIS.

The environment is accessed via a Cisco ASA-X 5508 Unlimited Firewall and is the following dedicated Windows Web Server: Server Platform: Single Processor Multi-Core.

The contract value is AUD 38,016.