MCA - Maritime and Coastguard Agency · Awarded contract

Awarded

Hardware Support and Manufacturer Technical Support for MCA's Critical National HM Coastguard Emergency Service Capability

Awarded 31 Mar 2024

View live tenders

Awarded31 Mar 2024

Value£179,351.00

SupplierTELENT TECHNOLOGY SERVICES LIMITED

AgencyMCA - Maritime and Coastguard Agency

RegionUnited Kingdom

CategoryIT & Software

Ended 1y 7mo ago12mo term

Awarded 31 Mar 2024Expired 30 Mar 2025

About

MCA - Maritime and Coastguard Agency awarded a contract to TELENT TECHNOLOGY SERVICES LIMITED for manufacturer hardware support and technical support for key compute, storage and network hardware that forms part of the infrastructure providing the critical National HM Coastguard Emergency Service capability.

The hardware is primarily supported by an infrastructure managed service, but this service requires underpinning services for hardware replacement and manufacturer technical support.

The asset list was split into two Lots: Lot 1 includes Cisco networking hardware requiring standard Cisco hardware and software support services to the required SLAs; Lot 2 includes Cisco hardware and NetApp storage arrays beyond the Cisco End of Support date but still in use, as well as NetApp storage arrays with a lower level of support requirement, requiring a hardware replacement service only.

This opportunity was open to all suppliers under Lot 3d of the Crown Commercial Service's Technology Services 3 framework (RM6100).

The contract value is AUD 179,351.

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