THE ENGLISH INSTITUTE OF SPORT LIMITED · Awarded contract

Awarded

Hardware Break/Fix Support for Laptops and MacBooks at the English Institute of Sport

Awarded 31 Mar 2021

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Awarded31 Mar 2021

Value£131,080.00

SupplierC&D Systems Ltd

AgencyTHE ENGLISH INSTITUTE OF SPORT LIMITED

RegionUnited Kingdom

CategoryIT & Software

Ended 1y 7mo ago4y term

Awarded 31 Mar 2021Expired 30 Mar 2025

About

The English Institute of Sport Limited awarded a contract to C&D Systems Ltd for hardware break/fix support of 565 laptops, including HP laptops and MacBooks, with a contract value of £131,080.

The scope covered support for devices purchased between 2013 and 2020, including Windows 10 and macOS dual boot systems, with all devices encrypted using BitLocker or FileVault.

The supplier managed replacement laptops and MacBooks, building them according to five build documents and shipping to users, as well as handling new user laptop requests.

The supplier also took receipt of faulty devices, repaired them under manufacturer's warranty if applicable, and sourced spare parts from scrapped laptops or elsewhere if warranty had expired.

Data erasure certificates were provided for disposed physical drives.

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