Gas Quality Assurance Audit Services for Alliance Homes
Awarded 31 Mar 2020
About
Alliance Homes awarded a contract to Morgan Lambert Ltd for independent gas quality assurance audit services.
The contract, valued at AUD 200,000, involved auditing gas servicing and repair work to monitor the performance of the Gas Maintenance Team, including documentation, workmanship, and customer satisfaction.
The service provider conducted audits on 10% of all gas servicing and repair work, ensuring each operative received at least one audit per month and one work-in-progress audit per quarter.
Audit reports were produced for each property visited, with monthly reports analyzing findings and highlighting trends.
Corrective action forms were completed for defects.
The properties audited were tenanted or sheltered accommodation units in North Somerset, Bristol, and South Gloucestershire, covering approximately 8,500 properties.
The contract duration was 3 years with an option to extend for 2 further 12-month periods, ending on 31st March 2025.
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