Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
NHS England · Awarded contract
AwardedFuture of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
Awarded 31 May 2026
Awarded31 May 2026
Value£470,000.00
SupplierThe Kings Fund
AgencyNHS England
RegionLONDON
CategoryConsultancy & Legal
Expires in 28d6mo term, 85% elapsed
Awarded 31 May 2026Expires 30 Nov 2026
About
By developing an understanding of user needs across the NHS, exploring feasible design options, and identifying constraints and dependencies, this project aims to design a national, holistic model for patient feedback across the NHS in England.
The model will set out an overview of how the NHS collects, processes and disseminates feedback data that is purpose driven, cohesive, effective and designed to support improvement.
In addition to the model design, the project will produce an implementation roadmap to support the transition from the current state to the future state.
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Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
Won by The Kings Fund · NHS England
£470Kawarded
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