Evidence Review on Consumer Engagement with Bills and Affordability for DECC
Awarded 13 Feb 2015
About
The Department of Energy and Climate Change awarded a contract to Cambridge Architectural Research for a series of evidence reviews, specifically LOT 5: What works to engage consumers with bills and affordability?
The review synthesised published and unpublished findings from DECC's monitoring, research, and evaluation work, linking them with external research to inform policy development and parliamentary evidence briefings.
The scope included examining how fuel price changes affect consumer engagement, consumer trust in messengers, and optimal points for behavioural change interventions, with a focus on different population segments and vulnerable consumers.
The contract value was AUD 18,900.
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