Employee Assistance Programme for University of Kent Staff
Awarded 27 Jan 2025
About
University of Kent awarded a contract to Pluxee UK Limited for an Employee Assistance Programme (EAP) to support the wellbeing and health of its staff.
The contract, valued at AUD 79,000, commenced on 27/01/2025 and runs for 3 years until 26/01/2028.
The EAP provides free, confidential, 24/7 access to frontline services and ad hoc counselling, with structured face-to-face, telephone, or online counselling of at least 6 sessions per individual per year.
It also includes work-life information support in areas such as life management, legal, and general information, as well as online portal services.
Employees can self-refer or be referred by managers, HR, and Occupational Health.
Additional services include a management support helpline, freephone access, critical incident telephone support, launch planning assistance, and promotional webinars.
The programme covers approximately 4,000 employees, with annual usage fluctuating between 9-10%.
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