Development of People Services Target Operating Model and Strategic Outline Business Case for NHS England
NHS England · Awarded contract
AwardedDevelopment of People Services Target Operating Model and Strategic Outline Business Case for NHS England
Awarded 28 Apr 2025
Awarded28 Apr 2025
Value£750,000.00
SupplierKPMG LLP
AgencyNHS England
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 7mo ago11mo term
Awarded 28 Apr 2025Expired 30 Mar 2026
About
NHS England awarded a contract to KPMG LLP for the development of a Strategic Outline Business Case (SOC) and a Target Operating Model (TOM) options appraisal to standardise, automate, and consolidate NHS people services.
The initiative aimed to address fragmented and highly transactional HR services across NHS providers, where duplication, manual processes, and limited technology use resulted in reduced productivity, poor staff experience, and increased operational costs.
The contract value was £750,000.
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Development of People Services Target Operating Model and Strategic Outline Business Case for NHS England
Won by KPMG LLP · NHS England
£750Kawarded
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National Care Academy for Wales – Operating Model Design & Implementation Planning (Workstream 2)Education & Training · Closes 9 Nov 2026
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