Delivery of Qualified Workplace Investigator and Coordinating Investigations at Work Training to Capita Business Services
Awarded 22 Jan 2015
About
Capita Business Services awarded a contract to CMP Resolutions for the delivery of two training programs: the Qualified Workplace Investigator (QWI) course for 16 officers in two groups of eight, and the Coordinating Investigations at Work (CIW) course for one group of eight delegates.
The QWI course was classroom-based and required participants to submit a written report for external assessment prior to the award of Institute of Leadership and Management accreditation, covering grievance processes, investigation skills, resolution skills, and report writing.
The CIW course was a one-day classroom-based program for members of the internal HR casework team, equipping them to manage the grievance process, including an introduction to investigation skills, use of evidence to inform decision making, quality control, and effective debriefing.
The contract value was £13,292.68.
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