Delivery of NHS England Staff Survey Programme 2021-23

About

NHS England awarded a contract to IQVIA Ltd for the delivery of the Staff Survey programme over a two-year period (2021/22 and 2022/23).

The contract, valued at AUD 15,100, involved producing survey communications and promotional materials, advising on survey communication strategy, providing support to improve response rates, setting up online surveys, delivering surveys to staff, handling online questionnaires, managing and cleaning data, storing data in line with information governance requirements, centrally collating results, producing feedback reports, providing detailed analysis at organisational, directorate, and group levels, conducting ad-hoc analysis, ensuring anonymity and non-disclosive reporting, managing an integrated system to link unique identifiers to ESR information if required, and performing trend analysis and benchmarking against high-performing organisations.