Customer and Stakeholder Relationship Management Consultancy for The National Archives
The National Archives · Awarded contract
AwardedCustomer and Stakeholder Relationship Management Consultancy for The National Archives
Awarded 11 Aug 2015
Awarded11 Aug 2015
Value£16,650.00
SupplierModel Citizens Ltd
AgencyThe National Archives
RegionLondon
CategoryConsultancy & Legal
Ended 10y 10mo ago5mo term
Awarded 11 Aug 2015Expired 31 Dec 2015
About
The National Archives awarded a contract to Model Citizens Ltd for guidance and recommendations on optimizing the use of existing customer data systems, including short-term (12 months) and long-term (4 years) priorities and required resources.
The objectives included improving customer knowledge and insight, managing communications and marketing, managing events and income-generating activities, interfacing with payment/subscription systems, expanding audience reach, increasing staff engagement with customer data, and ensuring information rights and data security.
The contract value was AUD 16,650.
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Customer and Stakeholder Relationship Management Consultancy for The National Archives
Won by Model Citizens Ltd · The National Archives
£17Kawarded
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