Customer and Stakeholder Insight Research for NHS Business Services Authority
Awarded 25 Feb 2019
About
NHS Business Services Authority awarded a contract to DJS Research Limited for customer and stakeholder insight research projects, following a further competition under Crown Commercial Services Framework RM6018 Research Marketplace Dynamic Purchasing System.
The research results and analysis serve as a metric for benchmarking the authority's current position and overall progress, and for highlighting areas for service improvement.
The findings are an integral business measurement tool that drives the development and implementation of action plans, determines future strategy, objective setting, and organisational improvement.
The contract value is AUD 149,240.
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