Consumer Testing of Heat Cost Comparator Narrative for Heat Trust Scheme
DEPARTMENT OF ENERGY AND CLIMATE CHANGE · Awarded contract
AwardedConsumer Testing of Heat Cost Comparator Narrative for Heat Trust Scheme
Awarded 08 Feb 2016
Ended 10y 8mo ago28d term
Awarded 8 Feb 2016Expired 7 Mar 2016
About
The Department of Energy and Climate Change awarded a contract to TNS BMRB for consumer testing of the narrative accompanying the Heat Cost Comparator tool, an industry-led consumer protection initiative under the Heat Trust scheme.
The project aimed to gauge the clarity of communications material explaining heat network pricing and like-for-like comparisons with traditional gas boilers, using the Consumer Panel for rapid feedback.
The contract value was AUD 19,623.
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Consumer Testing of Heat Cost Comparator Narrative for Heat Trust Scheme
Won by TNS BMRB · DEPARTMENT OF ENERGY AND CLIMATE CHANGE
£20Kawarded
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