Consultancy Services for Customer Management System Assessment and Roadmap by Ernst & Young LLP
BRITISH COUNCIL(THE) · Awarded contract
AwardedConsultancy Services for Customer Management System Assessment and Roadmap by Ernst & Young LLP
Awarded 09 Feb 2024
Awarded09 Feb 2024
Value£165,946.40
SupplierErnst & Young LLP
AgencyBRITISH COUNCIL(THE)
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 2y 4mo ago5mo term
Awarded 9 Feb 2024Expired 29 June 2024
About
British Council (The) awarded a contract to Ernst & Young LLP for consultancy services to assess the current Customer Management System (CMS) challenges, define the target state and potential CMS options, outline the case for change and technology roadmap, finalise requirements and prioritisation for an ITT, create a balanced criteria assessment framework to shortlist vendors, and provide operating model considerations for centralised CMS operations and team structure.
The contract value is AUD 165,946.4.
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Consultancy Services for Customer Management System Assessment and Roadmap by Ernst & Young LLP
Won by Ernst & Young LLP · BRITISH COUNCIL(THE)
£166Kawarded
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