Commissioning of External Research on Labour Market Trends and Smarter Working for HMRC
Awarded 17 Nov 2022
About
H M Revenue & Customs awarded a contract to PYE TAIT LIMITED for external research services.
The contract covers three projects: (i) providing insights on labour market trends in East Kilbride and Portsmouth to address low attraction rates to CSG job roles, supporting Jim Harra's priority of lowering CSG call times; (ii) a project currently being scoped; and (iii) commissioning the Government and Property Agency (GPA) to run an office and homeworking survey through Leesman Research, covering topics such as Office, Home, Wellbeing, Mobility Support, Inclusive Workplace, and Days of the week.
The findings will inform HMRC's Smarter Working approach and recommendations to ExCom on how and where HMRC's workforce work, as well as provide insights into space utilisation in 13 regional centres.
The contract value is £150,000.
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