Civil Parking Enforcement Services for Warwickshire County Council

About

Warwickshire County Council awarded a contract to Marston Holdings Limited for on-street Civil Parking Enforcement across Warwickshire.

The contract, valued at AUD 18,861,520, covers enforcement of parking restrictions seven days a week, directly employing Civil Enforcement Officers to issue penalty charge notices, managing the contract with KPI reporting and client meetings, processing first-stage PCN appeals, providing back-office software and hosting for case progression, administering payments for PCNs, permits, parking bay suspensions and dispensations, managing residents' and visitor permit schemes, and first-line machine maintenance.

The framework contract is initially for Warwickshire County Council but is available to Coventry City Council and North Warwickshire Borough Council via separate call-off contracts.